Leaseholders kept informed. Buildings kept safe.
Every building you manage has its own budget, its own repairs, its own consultations and, for taller blocks, its own safety file. We build managing agents and residents' management companies one place for all of it, with a portal that answers leaseholders' questions before they reach your inbox.
Every building is its own small business.
Good block managers juggle budgets, contractors, safety checks and dozens of leaseholders per building. Most of it is done well. It is just spread across inboxes, folders and spreadsheets that only one person really knows.
The same questions, every week
Why has the service charge gone up, when will the lift be fixed, where is the insurance schedule. The same questions arrive from different flats, and each one takes someone's time to answer.
Consultations that must be right
Major works need notices, observation periods and estimates handled in the right order. Miss a step and recovering the cost from leaseholders can become a fight.
Safety dates across many buildings
Fire risk assessments, fire door checks, lift and water inspections and insurance renewals. Each building has its own dates, and taller blocks carry extra duties on top.
Money leaseholders cannot see
Budgets, invoices and the reserve fund sit in the accounts, so explaining a year's spend means another spreadsheet, another letter and another round of questions.
What we build for block managers.
Start with the portal or the safety tracker. Everything shares the same buildings, units and people, so a document uploaded once is in the right place everywhere.
Every communal repair, timed from the first report.
Residents report a problem once, with photos. You see it against the right building, send it to the right contractor and keep everyone updated, with every step on record.
Residents report through the portal, so you get the building, the location and the photos in one go, not a chain of emails.
Jobs go to the contractors you have approved for that building, with their insurance and accreditation dates on file.
Whoever reported it sees when it is booked and when it is fixed, and neighbours can see that a known issue is already in hand.
Every repair, cost and invoice stays against the building, ready for the year-end accounts and the next budget.
The rules your buildings answer to.
Block management carries duties from several laws at once, and leasehold reform is still arriving. A few of the ones the software is built around, in England.
Higher-risk buildings and the golden thread
Buildings of at least 18 metres or 7 storeys with two or more homes must be registered with the Building Safety Regulator before anyone moves in. Accountable persons must manage safety risks and keep the golden thread of building information.
Leasehold reform and service charges
Parts of the Leasehold and Freehold Reform Act 2024 are in force, such as removing the two-year wait to extend a lease. Standard service charge demands, annual reports and rights to information are confirmed, with changes due from 2027, and a bill to cap ground rents is still to be introduced.
Source: GOV.UK, Strengthening leaseholder protections: government response
Section 20 consultation
Landlords must consult leaseholders before major works that would cost any one leaseholder more than £250, and before long-term agreements costing any one leaseholder more than £100 a year.
Source: legislation.gov.uk, Service Charges (Consultation Requirements) Regulations 2003
Data protection complaints
Organisations must give people a clear way to complain about how their data is used, acknowledge complaints within 30 days and tell them the outcome.
Source: ICO, New data protection complaints law now in force
A summary to show where software helps, not legal advice. Dates and figures checked against the sources shown on 23 October 2026.
One building, one year, nothing lost.
Follow a building through its service charge year. Each step leaves a record that leaseholders, directors and accountants can follow.
Budget headings and the reserve fund agreed, then published to leaseholders in the portal alongside the demand.
Inspections and assessments booked on schedule, with every finding tracked until it is closed.
Repairs reported, sent to contractors, signed off and logged against the building.
Notices, observation periods, estimates and replies recorded in order, for every leaseholder.
Spend against budget shown through the year, and papers ready for the AGM or the board.
Invoices and documents gathered in one place for the year-end accounts.
Questions block managers ask us.
Anything else, ask us on the call.
Can leaseholders see their own service charge information?
We already use accounting software for service charges. Do we have to change it?
Can it help us run a major works consultation?
Do you cover higher-risk buildings?
Can directors of a residents' management company use it?
How do contractors fit in?
We look after a handful of buildings. Is it worth it?
Where is the data kept, and who can see it?
Keep reading
Tell us how you work today.
A short call, your screen and ours. We listen to how your week runs, show you what we would build, and give you a fixed price in writing.
- Built around your process, not a template
- Hosted, looked after and improved by us
- One UK studio from first call to launch
Prefer email? semir@bozmaps.com