Fewer calls. More trust.
Most of the calls and emails you answer are someone asking where something is: a statement, a certificate, a repair, a rent date. A portal gives owners, landlords and tenants their own login to see it for themselves, with everything kept in one place.
Two sides, one set of records.
Owners and landlords want to know their home is looked after and their money is right. Tenants and residents want repairs fixed and answers without chasing. Both portals read from the same records your team works from.
Owners, landlords, tenants and residents each see their own homes and tenancies, and nothing that belongs to anyone else.
Monthly statements showing rent received, costs and what was paid out, ready to download whenever an owner wants one.
Gas and electrical reports, energy certificates, tenancy terms and inventories, always the current copy and always in the same place.
Visit reports and photos shared with the owner after each inspection, so they can see the condition of their home for themselves.
Tenants report a problem in a minute from their phone, add photos and follow it through to fixed, with every step timed.
Tenants see what is due and when, and get a reminder before it is, which settles most rent queries before they start.
Conversations about a home or tenancy kept in one thread, so nothing is lost in a personal phone or an old email chain.
Updates, letters and documents you send are stored against the tenancy with the date they were sent.
Your logo, your colours and your own web address, so the portal feels like part of your service.
How a portal goes live.
Your records go in once, then owners and tenants are invited in.
Homes, tenancies, owners and documents imported from your spreadsheets, folders or current system.
We agree what each kind of user can see and do, from full statements to a single repair form.
Owners and tenants get a welcome email from your address and sign in with a secure link.
We host it, look after it and add what your owners and tenants ask for most.
Built on your records.
A portal is only as good as the information behind it. Ours reads from the same records your team works from.
Your existing records
Homes, tenancies, owners and documents brought across once from spreadsheets, folders or your current system.
Your rent and payments
Rent still goes straight to your own account. The portal shows what is due and received, from your records or bank exports.
Your compliance tracker
A certificate uploaded once appears for the owner and the tenant who should see it, with no second copy to send.
Your email address
Invitations, reminders and notifications go from your own address, so replies come back to your team.
Where a portal helps with the rules.
Several duties come down to giving people the right documents and acting on what they tell you, then being able to show you did. A portal keeps that record for you.
Gas every year, electrics every five
A Gas Safe registered engineer must check gas appliances every 12 months, with the record to tenants within 28 days. Electrical installations must be inspected at least every five years, with reports to tenants within 28 days and fines of up to £40,000.
Source: legislation.gov.uk, Electrical Safety Standards Regulations 2020, reg 3
Renters' Rights Act: the new tenancy system
Most private tenancies in England became assured periodic tenancies with no fixed end date, new and existing alike. Section 21 no-fault evictions ended, possession now uses section 8 grounds and Form 3A, and new tenants must get the key terms in writing.
Source: GOV.UK, Renters' Rights Act: an overview for landlords
Awaab's Law for private tenancies
Social landlords already face fixed deadlines to investigate and fix hazards such as damp and mould. The government is consulting on extending this to private tenancies, including how quickly emergencies must be dealt with. Scotland's version has applied to private landlords since 6 October 2026.
Source: GOV.UK consultation, Extending Awaab's Law to private rented tenancies
Data protection complaints
Organisations must give people a clear way to complain about how their data is used, acknowledge complaints within 30 days and tell them the outcome.
Source: ICO, New data protection complaints law now in force
A summary to show where software helps, not legal advice. Checked against the sources shown on 23 October 2026.
Built and live.
Real property work in use today.
Good questions.
Anything else, ask us on the call.
Do tenants need to download an app?
Can owners see everything we see?
Can tenants pay rent through the portal?
Is it secure enough for tenants' personal details?
Can we use it for a block of flats?
What happens when an owner or tenant leaves?
Goes well with
Tell us how you work today.
A short call, your screen and ours. We listen to how your week runs, show you what we would build, and give you a fixed price in writing.
- Built around your process, not a template
- Hosted, looked after and improved by us
- One UK studio from first call to launch
Prefer email? semir@bozmaps.com