Let the software do the admin. You keep the decisions.
Emails filed against the right home, dates read off certificates, listings drafted, chasers sent on schedule. AI prepares the work and a person presses Apply, so nothing goes out or changes without someone on your team agreeing to it.
Where AI earns its keep.
Property runs on emails, PDFs and photos. Much of the work is reading them, deciding where they belong and typing the same details into three places. That is exactly the work AI is good at, as long as a person stays in charge.
Repair reports, applicant enquiries, referrals and supplier invoices read, matched to the right home or tenancy and filed, with anything unclear set aside for a person.
Gas and electrical certificates, insurance schedules and licences read into dates and reminders, for someone to check before anything is saved.
A first draft from your own notes, photos and the facts on file, in your house style, and never inventing a feature the home does not have.
Answers to common questions drafted from your own information, waiting for a person to check and send.
No heating, a leak or a vulnerable tenant flagged as urgent the moment the message arrives.
Missing documents, renewals due and unpaid invoices chased by email, on the rules you set.
What was let, paid, repaired and promised last week, in one short email first thing on Monday.
Every action the assistant prepares is recorded, and filing can be undone if it put something in the wrong place.
Processed under UK GDPR with a data processing agreement, using AI services whose business terms say your data is not used to train their models.
How we switch it on.
Automation goes in step by step, starting with one inbox or one kind of document, so your team trusts it before it does more.
We start where the most time goes, often repairs or new enquiries, and study real examples with you.
What counts as urgent, where each kind of message belongs and what always needs a person.
The assistant prepares, your team approves. You see exactly what it would do before it does anything.
Once its suggestions are reliably right, we add the next inbox, document or chaser.
Who it is built for.
Works inside the tools you already use.
Automation is only useful if it lands in the right place. It works alongside your existing email and records, and it never acts on its own.
Your email
A shared inbox forwarded or connected, so messages are read where they already arrive. Connecting some business email accounts needs your IT admin to approve it.
Your records
Filing lands in your CRM, portal or tracker, whether we built it or it has an official way to connect.
AI services
Established AI providers used through their business services, with no training on your data and a monthly spending cap.
Your team
Approvals, undo and a full history, so people stay in charge and can always see what the assistant did.
Automation within the rules.
AI does not change what you are responsible for. Listings must still be accurate and complete, and personal data must still be handled lawfully, including complaints about how it is used.
Material information in listings
Adverts must not leave out information buyers or tenants need to decide, such as price, tenure, council tax and known risks. The old Trading Standards guidance was withdrawn in 2025 after the DMCC Act took over, and the government has promised new guidance for sales listings.
Source: GOV.UK, Material information in property listings consultation
Data protection complaints
Organisations must give people a clear way to complain about how their data is used, acknowledge complaints within 30 days and tell them the outcome.
Source: ICO, New data protection complaints law now in force
A summary to show where software helps, not legal advice. Checked against the sources shown on 23 October 2026.
Good questions.
Anything else, ask us on the call.
Will the AI send emails or change records on its own?
What if it files something in the wrong place?
Is our data used to train AI models?
Can AI write our property descriptions?
What does it cost to run?
Does it work with Outlook or Gmail?
Goes well with
Tell us how you work today.
A short call, your screen and ours. We listen to how your week runs, show you what we would build, and give you a fixed price in writing.
- Built around your process, not a template
- Hosted, looked after and improved by us
- One UK studio from first call to launch
Prefer email? semir@bozmaps.com