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Neatly made double bed with crisp white linen and folded towels beside a tall window with cream curtains
Photo: Andrew Neel, Unsplash

Your guests, booking with you.

Booking sites are good at finding guests. Your own website is where you keep them. We build direct booking sites for serviced apartments, short lets and holiday homes, with live availability, the full price up front and card payments straight to your account.

Calendars kept in step with your channels Payments go straight to you Live for a London serviced apartment
Illustration with sample data. Built around your own records, brand and web address.

Everything a guest needs to book.

A direct booking site has one job: make booking with you as easy and trustworthy as booking anywhere else. Here is what goes into it.

Live availability

Dates read from your channel manager or property management system, so the calendar on your site matches every other channel.

The full price, up front

Nightly rate, cleaning and any other compulsory charges added up before checkout, so the price a guest sees is the price they pay.

Card payments to your account

Guests pay by card into your own payment account. We never hold guests' money, and refunds are handled from the same place.

Your rates and your rules

Minimum stays, seasonal rates, long-stay prices and discount codes, set where you already manage them and shown correctly on your site.

Guest emails that do the work

Confirmation, arrival details, check-in instructions and a thank you after checkout, sent from your own address at the right moments.

A guest guide on their phone

Arrival, wifi, house rules, checkout and your local tips in one place, so the same questions stop arriving at midnight.

Owner portal

If you manage homes for owners, each one can see their bookings, occupancy and statements without asking you for a spreadsheet.

Business and long stays

Separate enquiry routes for companies, contractors and relocation stays, which rarely suit a standard booking form.

Local rules handled

Nights booked counted each calendar year for London's 90-night limit, and your licence number shown where Scottish rules ask for it.

From booking site to your own site.

You keep the channels that bring you guests. Your website becomes the place they come back to.

Connect your calendar

We link the site to the channel manager or property system you already use, so availability and rates have one source.

Design around your homes

Your photos, your words and your brand, laid out so guests can picture the stay and book in a few taps.

Set up payments

Card payments into your own account, with deposits, refunds and receipts set up the way your house rules need.

Launch and test

Real test bookings from start to finish, on phones and laptops, before the first guest arrives.

Look after it

We host it, keep it secure and make your changes, from new homes to new seasonal offers.

Works with the system you already run.

We do not ask you to move your calendar. The site plugs into what you have.

Your channel manager or property system

Availability and rates are read from the system that already updates the booking sites. MHU Stays, for example, runs on Hospitable.

Your payment account

Guests pay into your own account with a card provider such as Stripe, which MHU Stays uses. The money never passes through us.

Your email address

Confirmations and guest messages go from your own address, so replies come straight back to you.

Your existing listings

Photos, descriptions and house rules brought across from your current listings, then rewritten to read well on your own site.

The rules short-let hosts work under.

Short lets are regulated differently in each nation. A few of the rules a direct booking site can help you keep track of.

In force since 26 May 2015In force

London's 90-night limit

A home in Greater London can be let as short stays for up to 90 nights in a calendar year without planning permission, as long as the person providing it pays council tax on it. Beyond 90 nights, planning permission is needed.

England
Nights booked are counted each calendar year across the bookings the site can see, with a warning well before the limit.

Source: legislation.gov.uk, Deregulation Act 2015 s.44

In force since 1 Oct 2022In force

Short-term let licences in Scotland

Every short-term let in Scotland needs a council licence, and the licence number must appear in every listing and advert. Edinburgh is a control area where turning a whole second home into a short let needs planning permission, and its 5% visitor levy began on 24 July 2026.

Scotland
Your licence number is shown on every listing page, and licence conditions are tracked as a checklist.

Source: Scottish Government, Short-term lets: regulation information

Register by 31 Mar 2027Coming

Wales: visitor register and levy

Anyone taking bookings of 31 nights or less in Wales must register with the Welsh Revenue Authority by 31 March 2027. Councils can then choose to charge a visitor levy of £1.30 per person per night from 1 April 2027 at the earliest, and a licensing scheme is expected from 2029.

Wales
Registration details and any levy per booking are recorded alongside each stay.

Source: Welsh Government, Registering visitor accommodation

Expected March 2027Proposed

A short-term let register for England

The law allows a national register of short-term lets in England, and GOV.UK now expects the scheme to begin in March 2027. The regulations have not yet been laid, so fees and listing rules are still to be confirmed.

England
Each property's details and documents are kept in one place, ready to register when the scheme opens.

Source: GOV.UK, Letting out a self-catering holiday home in England

Applies from the first paid nightIn force

Fire safety for paying guests

The fire safety law for businesses applies as soon as you charge someone to stay in a home that is not theirs, even for one night. In England, the official guide for small paying guest accommodation explains what is expected, and fire risk assessments must be recorded in full.

England
Fire risk assessments, alarm tests and equipment checks are logged with dates for every property.

Source: GOV.UK, Making your small paying guest accommodation safe from fire

Ended April 2025In force

Furnished holiday lettings regime abolished

The special tax treatment for furnished holiday lets ended on 6 April 2025 for Income Tax and Capital Gains Tax, and on 1 April 2025 for Corporation Tax. Holiday lets are now taxed like other property businesses.

UK-wide
Income and costs for short lets sit alongside your other property records, ready for one property tax return.

Source: HMRC, Abolition of the furnished holiday lettings tax regime

A summary to show where software helps, not legal advice. Checked against the sources shown on 23 October 2026.

Good questions.

Anything else, ask us on the call.

Will direct bookings clash with bookings from other sites?
No, as long as everything runs through one calendar. The site reads availability from your channel manager or property system, which already keeps the booking sites in step, and direct bookings go back into it the same way.
Who receives the guest's money?
You do. Guests pay by card into your own payment account. We build and look after the site, but we never hold guests' money.
Will guests really book direct?
Many guests look for a host's own website before they book, and returning guests and business stays are the most likely to book direct. A fast, trustworthy site with the full price shown up front gives them a reason to. We will not promise a number, but we will make booking with you easy.
Can you take a damage deposit?
Yes. We can set up a deposit or a card held on file through your payment account, with the amount and refund rules set by your house rules.
My apartment is in London. What about the 90-night rule?
If you let a whole home in London as short stays, the site can count the nights booked each calendar year across the bookings it can see, so you always know where you stand. Going over the limit needs planning permission from the council, so we flag it early.
Do we need a new web address?
You need one of your own, and we set it up for you if you do not have one yet. A booking site on your own domain is what makes it yours.

Tell us how you work today.

A short call, your screen and ours. We listen to how your week runs, show you what we would build, and give you a fixed price in writing.

  • Built around your process, not a template
  • Hosted, looked after and improved by us
  • One UK studio from first call to launch

Prefer email? semir@bozmaps.com

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